The Users section allows you to view all user accounts and their details associated with your business on the platform. It provides a centralized view of user information, including account details and activities.
How can I access and view my Users Data?
- Log in to your SKALE Enterprise Platform account.
- Hover over the left side panel, select Business Data, and then click Users under the Settings section.
What information can I find in the Users section?
| User Data | Description |
| User UID | It is a unique identifier assigned to each user. |
| Name | It refers to the user’s full name. |
| It refers to the user’s email address. | |
| Date of Birth | It refers to the user’s birthdate which can be used for age-specific promotions or birthday perks. |
| Address | It refers to the user’s address which can be necessary for prize delivery or shipping purposes. |
| Total Points | It refers to the total number of points accumulated by the user through various activities or interactions with your campaign. |
| Goals | It refers to the specific objectives or milestones that the user has set, which may be tracked as part of a loyalty or rewards program. |
| UTM | The UTM parameters tied to the user, typically used for tracking the effectiveness of the campaign. |
| Registration Date | It refers to the date the user first registered on the platform. |
How can I track my Users’ Data?
The platform offers three options for tracking your users’ data:
Previewing All User Data
- Go to Business Data and choose Users.
- Look for the Show entries on the left side of the page.
- Click the number in the Show Entries section: This will display a list of all the users depending on the quantity you’ve set which allows you to browse through them.
Keyword Search
- Go to Business Data and choose Users.
- Look for the Search bar on the right side of the page.
- Simply type in a relevant keyword or phrase related to the user that you’re looking for. The platform should then filter the list to display only the users containing your search term.
Exporting All Users
- Go to Business Data and choose Users.
- Click the Export CSV button on the upper right side of the page.
- You can export the entire list of users as a CSV or Comma-Separated Values file which can be useful for creating a backup or managing your user data in an external spreadsheet program.
